As of now we ship to a limited amount of countries internationally.
It depends on where you are. Orders with Standard Shipping can take up to 1-3 days to be fulfilled and then up to 3 additional business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use a combination of FedEx Ground and USPS for all of our standard and international shipping.
If you created an account on our site you will be able to see your order history and order information.
If you checked out as a guest then you can check your emails for an order confirmation email.
When your order ships from our fulfillment center you will receive a shipping notification email that will include your tracking number inside.
If you created an account then you can log in to your account and look at your recent orders for your tracking information.
While we strive to include all items in a single package, however, due to our pick & pack process, this is not always the case. You will receive an email confirmation and tracking information for each package shipped and there are no additional fees of any kind for split-shipments.
You can reach out to us by email at email@example.com and we will be happy to assist with all questions regarding your online shopping experience.
We are happy to assist you during our business hours of M-F 9am-5pm PST. Weekend inquiries will be answered in the order of receipt on Monday (there is no need to resend as we answer the oldest messages and emails first).
We are sorry for the inconvenience! There are a few things that could have caused this:
While we do regularly give out discount codes through our email and social channels they may not always apply to all products.
Your discount code may have expired.
Only one discount can be applied per order.
Some discounts require a minimum purchase amount.
Some discounts apply only to a specific product or exclude specific products.
We have a strict 30 day return policy where the contents of the order can be returned for a refund or exchange. The products must be unworn, unwashed, and still have original tags attached.
We are very sorry for the inconvenience! While we strive to take the utmost care when packaging and producing our products some things can end up being out of our control. When you email in to our customer support you will be asked for a photo of the damaged goods and we will be happy to make it right.
Beer Related Questions
Unfortunately, due to the rules and regulations given by the State Alcoholic and Beverage Committee, beer products cannot be ordered directly through Olympia Beer and beer products cannot be shipped. Beer can only be purchased in person at an authorized location.
You can send our fantastic quality assurance team an email at firstname.lastname@example.org